Privacy Policy

Siannova ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use our services.

We may collect several types of information from and about users of our services, including:

• Personal identifiers — name, email address, phone number, company name, and job title when you contact us or fill out a form.
• Usage data — pages visited, time spent on pages, referring URLs, browser type, operating system, and IP address.
• Communication data — messages you send us, support tickets, and email correspondence.
• Payment information — billing address and transaction records (payment card details are processed by our secure payment processor and never stored by us).

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to inquiries and deliver client support
• Process transactions and send related information
• Send administrative information such as updates, security alerts, and support messages
• Send marketing and promotional communications (you may opt out at any time)
• Monitor and analyze usage and trends to improve our services
• Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers — trusted third parties who assist us in operating our website and services (e.g., hosting, analytics, email delivery), subject to confidentiality agreements.
• Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred.
• Legal requirements — when required by law, court order, or other legal process.

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

Depending on your location, you may have the following rights regarding your personal data:

• Right to access — request a copy of the personal data we hold about you
• Right to rectification — request correction of inaccurate or incomplete data
• Right to erasure — request deletion of your personal data
• Right to restrict processing — request that we limit how we use your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to our processing of your data for direct marketing

To exercise any of these rights, please contact us at privacy@siannova.com.

We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy, please contact us: